Policies

Welcome to our Policies page. We are committed to ensuring clarity, safety, and mutual respect throughout your experience with our services. Please take a moment to review the following policies for Reiki services, wellness retreats, and our virtual art gallery.

Reiki Services

Not a Replacement for Medical Advice

While Reiki is a powerful tool for promoting relaxation, balance, and well-being, it is important to understand that Reiki is not intended to diagnose, treat, or cure any medical conditions. Reiki sessions are complementary in nature and should never be considered a replacement for professional medical care, diagnosis, or treatment. If you are experiencing health issues, we encourage you to consult with a licensed healthcare provider.

By booking a Reiki session, you acknowledge that you are seeking the service for relaxation, energy balancing, and overall wellness, and that it is not a substitute for medical care.

Wellness Retreats

Natural Terrain for Activities

Our wellness retreats take place in serene, natural environments, which may include varied terrain such as hills, uneven paths, and other outdoor features. Please come prepared with appropriate footwear and clothing to ensure your safety and comfort during all activities.

By attending a retreat, you acknowledge that participation in outdoor activities involves inherent risks. We recommend that you evaluate your physical abilities before engaging in any retreat activities and take personal responsibility for your own well-being.

Yoga Classes - Release of Liability

By participating in our yoga classes, you acknowledge that yoga and physical activities, in general, carry certain risks, including but not limited to strains, sprains, or other injuries. You are fully responsible for your physical health, and you assume all risks associated with engaging in these activities. You release the retreat host, instructors, and any affiliates from liability for any injuries or accidents that may occur during class or during any retreat activity.

Transportation to Retreat Location

You are responsible for your own transportation to and from the retreat location. Please ensure that you plan accordingly and allow ample time for your arrival. The retreat location may be in a remote area, so please take note of the travel instructions provided upon booking.

Bullying, Harassment, and Abuse Policy

Our retreat environment is one of respect, kindness, and inclusivity. We have a zero-tolerance policy for bullying, harassment, or any form of abuse. This includes, but is not limited to, physical, verbal, emotional, or sexual abuse. Any participant engaging in such behavior will be asked to leave the retreat immediately, without a refund. We are committed to creating a safe and welcoming space for all.

Virtual Art Gallery

No Returns, Refunds, or Exchanges

Please note that all sales from our Virtual Art Gallery are final. We do not offer returns, refunds, or exchanges for artwork once it has been purchased. We encourage you to carefully review the images and descriptions of the artwork before making a purchase to ensure it aligns with your preferences.

Commissioned Art

For custom or commissioned artwork, please allow 6-8 weeks for completion. Every piece is created with care and attention to detail, and we strive to ensure that the final artwork meets your expectations. Commissioned pieces will require clear communication throughout the process to ensure alignment with your vision. We will provide updates and proofs as needed.

General Terms

Booking and Cancellations

Please refer to our specific service pages for detailed booking instructions and cancellation policies for Reiki sessions and retreats. We recommend confirming your appointments in advance to secure your spot.

Privacy and Confidentiality

We respect your privacy. Any personal information shared during your Reiki sessions, retreat experience, or art commission will remain confidential. We will never share or sell your personal information to third parties.

If you have any questions about these policies or need further clarification, please do not hesitate to reach out. You can contact us via email at solsticereiki@gmail.ca

We look forward to working with you and supporting you on your journey of healing, growth, and creativity.

By visiting our site, booking a service, or purchasing from our gallery, you agree to abide by these policies. Thank you for your understanding and cooperation.